Latest Update: April 2025

Please read the Privacy Policy carefully. If you do not agree with this Privacy Policy, please do not access or use Flametree. By using Flametree and/or providing ENFINT CY LIMITED with Personal Data, you agree that this Personal Data will be processed in accordance with this Privacy Policy.

WELCOME and THANK YOU for choosing FLAMETREE!

This Privacy Policy is an integral part of the Terms of Service and set out how ENFINT CY Limited («ENFINT», «we» or «our») collect, store, use or otherwise process personal user data who access or use the Flametree. If you wish to use Flametree, you must read and accept the terms of the Privacy Policy and the Terms of service.

Personal data is any information that can identifies (directly or indirectly) or associated with the User («you», your»), which include either data that you provide to us (such as your name and email address), or that we collect about you during your interaction with the Flametree (such as device information, IP address, etc.).

We are committed to being transparent with you about how we use personal data. This Privacy Policy aims to describe our privacy practices in a clear, accessible and easy to understand way and to let you know how you can exercise your rights in relation to your data

We determine the purpose (why) and means (how) of personal data processing and are ultimately responsible for the correct handling of your data, in accordance with applicable law.

1. General Provisions

The Privacy Policy defines the obligations of the Enfint to non-disclosure and protection of confidentiality of Personal data that subjects of personal data (hereinafter — the Subject of Personal Data) provide at the request of the Enfint, including during registration on the Flametree and during further interaction with the Flametree. The Privacy Policy applies to all information processed by the Enfint, including information that the Flametree may collect about the User. By registering on the Platform, the User agrees to all the terms of the Privacy Policy. The Privacy Policy may be amended by the Enfint without prior notification. The current Privacy Policy is at all times available at the link.

2. The scope of information we collect about you

Personal Data you share with us directly

Account information. When you register for an account, create or modify your account, set preferences, we ask you to provide your name, telephone number, email address, passwords, and similar security information used for authentication and account access.

Content you provide through the Flametree. We collect and store the content you post, send, receive, and share through our product. This includes any data you enter in any box on the Flametree, as well as files and links you upload there.

Information provided through our support channels. You may contact us through email and inform us about any issues you encounter while using the Flametree. You will be asked to provide contact information, a summary of the issue you are facing, and any additional documents, screenshots, or information that may help to resolve the problem.

Payment information. When you use a paid Subscription plan, we collect your payment and billing information. You may also be required to provide credit card information to third-party secure payment processing service providers (such as Stripe). We do not store your credit card information.

Marketing and Contact Preferences. We use information about how you would like to be contacted and choices you have made to send you marketing communications.

Personal Data we generate and/or collect automatically

Device and Connection Information. We collect information about the device types you use to access the Flametree (such as computer, phone, tablet and/or other devices), your connection type and settings when installing, accessing, updating and using the Flametree, information about your operating system, browser type, URL of referring/exit pages, IP address, device identifiers, and crash data through your device.

Geolocation. Based on your device settings, we may collect geolocation data when you access and use the Flametree.

Tracking Technologies. Both we and our third-part partners such as marketing and analytics partners, use various common technologies to provide functionality and identify you across different services and devices. Such technologies may include tracking pixels, JavaScript, and various “local storage data” technologies, such as cookies and local storage. Such data may include text, personal information (such as your IP address), and information about how you use our services, depending on the technologies we use. For the purposes of this policy, we collectively refer to the cookies and other technologies identified here as “Cookies.”